Energy Savings for the High Country

Community members sign a letter asking Blue Ridge Electric to develop an on-bill financing program for energy efficiency

Community members sign a letter asking Blue Ridge Electric to develop an on-bill financing program for energy efficiency

The High Country region of Western North Carolina is served by two electric membership cooperatives — Blue Ridge Electric and Mountain Electric — and one municipal-owned utility in the town of Boone, New River Light & Power. Appalachian Voices is promoting energy efficiency on a community level and working to expand access to low-cost financing for home energy improvements throughout the service areas of all three utilities.

We’ve made this commitment because many residents throughout the region are do not have the money to pay for energy efficiency upgrades or do not qualify for traditional loans, yet struggle with high energy bills due to living in homes with poor insulation, older appliances and other inefficiencies.

Get Involved

Blue Ridge Electric members: Apply today for BRE’s new financing option for energy efficiency upgrades. Learn more about their program and submit a form to apply.

New River Light & Power customers: Sign a letter of support asking for the development of energy efficiency programs.

To get involved, contact Lauren Essick at (828) 262-1500, or lauren [at] appvoices.org.

Our approach involves two major strategies:

  1. Educating the community through workshops and one-on-one home visits
  2. Advocating for local electric utilities to provide their members with an on-bill energy efficiency finance program.

Interest in on-bill finance programs is growing among electric co-ops across the state, partly as a result of our community outreach in the High Country and our work with partners statewide. For instance, Roanoke Electric Cooperative, a small community-oriented co-op serving eastern North Carolina, launched its Upgrade to $ave program in early 2015 and has been extremely successful so far.

Blue Ridge Electric

Blue Ridge Electric (BRE) serves approximately 67,125 residential customers in Caldwell, Watauga, Ashe and Alleghany counties and parts of Wilkes, Alexander and Avery counties.

We carried out a successful two-year campaign that involved a strong community outreach effort, including our High Country Home Energy Makeover Contest, through which three families received substantial home energy efficiency improvements, resulting in a 15-30% savings on their energy bills.

We also gathered more than 1,000 signatures from Blue Ridge Electric members and more than 20 letters from local energy efficiency businesses, service organizations and other stakeholders — all supporting the development of an on-bill finance program in the BRE area.

Pilot Program

As a result of this outreach and support from the community, as well as numerous discussions with co-op management, BRE announced in early 2016 its pilot Energy SAVER Loan Program. Qualified BRE members can borrow up to $7,500 to make energy efficiency improvements such as insulation, air sealing and heating and cooling system upgrades, and will pay back the loan through a new monthly charge on their electric bill. We applaud the co-op for its leadership, and hope to see the program made permanent and expanded to serve hundreds of families each year, which would not only benefit participating members, but also generate economic benefits for local communities.

If BRE were to provide just 1% of its residential members with $7,500 in home energy improvements over the next five years:

  • $5 million could be spent on energy efficiency projects;
  • 17 total local jobs could be created and sustained;
  • The average household would receive a gross savings of $400 a year or more; and
  • Another seven jobs could be created from the reinvestment of this saved money in local goods and services.

Blue Ridge Electric service territory facts

Avg. poverty rate 20%
Median income $35,000
Avg. percent of income going towards energy bill: 3.9%


New River Light and Power

Operated by Appalachian State University, New River Light and Power (NRLP) is a state-owned electric utility serving 6,000 residential customers in Boone, N.C. Given that Boone is a university town, the large majority of housing is rental property, which makes on-bill financing both necessary and ideal for addressing energy waste. It also poses barriers for community buy-in and for making an on-bill finance program cost-effective for a large number of properties.

Appalachian Voices is working with residents and stakeholders to identify ways to overcome those barriers and explore complementary or alternative solutions that will help NRLP and the town of Boone meet their commitment to achieving 100% clean energy by 2050.